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Care and Maintenance of
Natural Stone & Terrazzo

Daily Care

Granite, Marble, Quartzite and Terrazzo are porous and can stain and are not impervious to damage. However, they can last a life time if properly cared for. Care must be taken to ensure any spilt substances are mopped up immediately such as cigarette ash, hot oil, lemon juice, beetroot juice, wine, detergents, alcohol, bleach, inks, dyes and acidic or alkaline substances.

Daily cleaning should only be done using pH neutral substances or stone safe cleaners. As natural stone is porous, it is not recommended to use abrasive products or generic chemicals to clean your benchtops. For a general wipe down we recommend Glitz Stone & Benchtop Cleaner that can be purchased from Bunnings or The Stone Doctor Stone Cleaner from Woolworths. For a deeper clean, wet the surface with a microfiber cloth and clean, warm water. Then, using a mild cleaner solution, for example Caesarstone cream cleaner, wash evenly in small overlapping sweeps. Rinse thoroughly with clean, warm water to remove all traces of cleaner solution and dry with a microfiber cloth. Do not use Jiff or similar products with grit in the solution.

Coasters should be placed under all glasses, particularly those containing liquors or citrus juices. Vinegar, citrus, and tomato will etch marble, therefore do not let them sit on the stone. If you have marble in your bathroom, we recommend a felt bottomed tray for your cosmetics and soaps etc.

Heat Resistance

Placemats should be used when placing hot cookware on the stone surface. Stone is heat resistant and can withstand gradual exposure to hot or cold temperatures, but sudden and extreme temperature changes can cause permanent damage to benchtops.

Sealing

Sealing significantly repels staining agents though doesn't make stone completely stain proof. All Tru Stone natural stone and terrazzo benchtops are sealed with a high quality sealer such as Lithofin. The level of stain resistance achieved using such sealers varies according to the porosity and structure of the stone to which it is applied. Although the stone is sealed, Tru Stone cannot guarantee that these tops will not stain. Remember; sealer helps a stone to be stain resistant only, not stain proof. All care must be taken to protect the stone from potentially damaging substances. For a long lasting finish, natural stone and terrazzo should be treated or sealed with appropriate sealants at regular intervals, recommended every 6 – 12 months. Sealing can be done easily yourself at home by following the respective bands directions, sealant products can be purchase at most Granite/Marble wholesalers (such as CDK Stone Australia) or stone care product distributors.

Care and Maintenance of
Reconstituted Stone

(Caesarstone, Quantum Zero, Stone Ambassador, YDL & Lavistone)

Daily Care

Reconstituted stone surfaces require very little maintenance and care to keep them looking fresh and new. For everyday cleaning we recommend wiping your bench with warm soapy water (using pH neutral substances) and a clean microfiber cloth. Most brands carry their own everyday spray cleaner, which can be purchased online or in our showroom. Otherwise we recommend Glitz Stone & Benchtop Cleaner that can be purchased from Bunnings or The Stone Doctor Stone Cleaner from Woolworths. Do not use the cloth you use to wash dishes on your bench, as it may transfer oils and other contaminants and potentially damage your surface.
As with any surface, your benchtop can be permanently damaged by exposing strong chemicals and solvents that undermine its physical properties. Avoid all contact with highly aggressive cleaning agents like oven cleaners that have high alkaline/pH levels. Should your surface be accidentally exposed to any of these damaging products, rinse immediately with water to neutralize the effect. This will not remove the damage caused however will stop further damage or etching.
For tough stains and marks we recommend using a stone cream cleanser, which can be purchased in our showroom or online at the respective brands websites. Cream cleanser in addition to warm water and a microfiber cloth helps lift any stubborn marks you may have. Avoid prolonged rubbing in one spot when using the cream cleanser, as persistent use may alter the surface. Some stains may have resulted in permanent damage, however you can always contact us for more specific advice or for a service call to reduce or remove the damage.

Heat Resistance

While reconstituted stone is heat resistant to a degree, it is not resistant to high or sudden heat. A good rule of thumb is if it is too hot to touch then it is too hot to place on your benchtop. We recommend always using wooden chopping boards or heat mats before placing hot items onto your bench, to be safe.

Sealing

As your reconstituted stone is virtually non-porous, it does not require polishing or sealing. Never attempt to polish or seal the surface as doing so will void the manufactures warranty.

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